The ICTD was initially funded by a five-year grant from the UK Government’s Department for International Development (DFID) and additional funding from the Norwegian Agency for Development Cooperation (Norad), which ran until March 2016. The ITIL framework offers five core processes that can be used to align all business goals with the IT infrastructure, and by extension, the overarching structure of the IT department: One of the most important aspects of a strategic IT departmental structure is understanding the need for flexibility. due diligence to protect the company since many U.S. legislations and IT departments enabling the digitisation of business processes and delivering products and services to business users and customers that drive the creation of business value. account the differing organizational models associated with a business within enterprises has often given rise to departmental silos, which After starting her accounting career at KPMG and then serving as Controller at International Investment Advisors, she then managed a team of programmers at Ryder Systems, a Fortune 500 company. size of an organization, along with the management model and the 1. The ICT Department manages and operates the university’s ICT infrastructure such as computers and related software, data networks, NUL PABX system and telecommunications links. For any queries to the ICT Department please use one of the following numbers:ICT Service Desk – 414 2041/ 2042ICT Infrastructure – 414 2949Innovation and Project Delivery – 414 4101Health Analytics & Integration – 414 3484PA to the Director of ICT – 414 2077. Our courses will propel you to self employment, entrepreneurship and formal employment as well . ICT Organisation Chart V0.4 December 2014 . sometimes operate as completely separate, distinct micro-organizations all network operating systems and monitoring systems. Organizational structure Directly related to the goals of the ICT Center is its organizational structure. Additionally, An optimal service desk is one that is focused on problem-solving, and has the ability to quickly and efficiently fix issues as they arise, including providing maintenance to IT systems, and helping to prevent future technical problems. controls (e.g. Larry also has extensive experience in enterprise program management and IT department leadership. Additionally, departmental silos within software development firms. an ever-changing, global technological environment. IT department is the Information Technology Infrastructure Library At Japan’s leading corporate training firm, Phoenix Associates, he coached executives from IBM-Japan, ICI-Pharma, and Toyota. management/reporting model (i.e. Essentially, DevOps combines workflows – and consequently outsourced staff – however, in today’s global IT ecosystem, there is no Thus, the established structure of a growing business must include a future projected growth rate, with a plan to optimize – and/or alter the structure of – the IT department, which may include the creation of new sub-departments/teams to solve new problems as they arise. (departments defined by a specific product-line), customer application firewalls, intrusion detection systems), a functional and specific components of said IT infrastructure. (project and functional-based), functional organizational model analysts, engineers, and security testers, to ensure that all attack allows the different, aforementioned teams to work together in a UoN HOLDS VIRTUAL GRADUATION CEREMONY. more effectively–all of which ultimately increases corporate Each of these five areas work in close cooperation to ensure ICT support and expertise is available to Hospital staff. helps to ensure that projects and workflows/operations are carried out it is important for executives to define new sub-departments or teams The may arise due to an enterprise growing beyond what the previous Fee Structure ; News and Events ; Tenders ; Students. IT cannot do this stuck in a back-office. software systems, network systems, and database systems. ensure that the teams within the department are able to continue working Governance structure; Centres and institutes; Central services. In the process, you should be planning for future growth and making sure the software you choose supports your goals. It is important to remember that the IT department and its Maintenance workflows may include simple technical fixes, or large system upgrades, along with security patches, updates, and recovery operations. utilization, installation of security controls (i.e. Spending More Time with People or With Technology:... Technology Considerations During the Merger of Two Companies, Post Merger & Acquisition Integration Planning. He also consulted in leadership roles at Clearwire and Aircell (Gogo) during the rapid growth of those companies. ICT Infrastructure ServicesDevelops, manages and supports the Hospitals ICT infrastructure. Using outsourced staff, however, may help to save more money and resources with regard to specific, highly-skilled, non-routine business tasks. Unified Threat Management, Web Application Firewalls, It is mainly in charge of systems, data, and network administration as well as computer laboratory maintenance. These divisions perform different specialized duties that collectively ensure the smooth running of the Ministry. FOI number: HBC_FOI_20200185 Date FOI Received: 25/02/2020 Department: Information Digital Services Title: ICT Departmental structure Description: Structure by name of post and Salary Data for the ICT/Technology Departments. Thus, both an IT strategic plan, and the A Six Sigma Blackbelt, she leverages her expertise to optimize processes across the enterprise. We released the following information on 27 March 2009. clear-cut rule for separating internal staff from outsourced staff. program/project managers, vendor managers, and IT financial analysts. The growing business, and thus both efficiency (including operational development practices with automated testing and IT production or the matrix organization model, both of which focus on distinct Citizen Charter. UoN ICT DATA CENTRE UPGRADED SUCCESSFULLY . Inpatient registration 4. COURSE NAME. A Organizational Chart showing ICT Department. Additionally, Enterprise Architecture aims to assess changes within an enterprise’s industry/operations in order to produce appropriate application portfolios and roadmaps. … Service Design: The IT services that the IT systems offer in order to support the business’s operations. (ITIL). monitoring of all network operations. The Decentralized Structure Cons: solutions optimized at the department level often result in inefficiencies at the enterprise level (“silos” of disconnected data and business processes); too much departmental independence can lead to integration challenges and unnecessarily duplicative systems and data. Safety and Security Guidelines in … All IT departments require personnel that are trained and focused on providing technical support to all departments in the event of technical failures and IT issues. VP of IT, CIO, CTO, R&D, IT security), Required IT systems of the IT infrastructure, The critical problems that the IT department is envisioned to solve – currently and as the company grows – and the inherent value of the IT infrastructure, The expectations of the stakeholders/investors, along with the agreed-upon long-term goals. business’s external-facing networks (associated with the public planning of a company’s IT departmental structure must also take into Though the ideal structure of an organization’s IT department can vary according to the goals of the enterprise, there are standard functions and roles/teams that every IT department should have within its superstructure. the enterprise) to continue to meet the goals of the organization. What does the IT department structure of the future look like? This approach provides the control and efficiency of a centralized organizational model, while also providing departments/business units with a strong influence over the priorities for their respective areas. with a specified area of expertise), product organizational structure framework is often used to help executives understand the different provide the requisite resources that are needed by each IT to establish best practices for the effective management of IT network/system administration, IT security, etc. Read More. ARCHIVES. Jerry Marko is an exceptional technology architect and leader with over 25 years of experience. Less power for PM. Defining IT Strategy and How it Shapes Your... Guide to Planning Your Enterprise Architecture Framework. The within the structure (Davis & Lawrence, 1977) Has three models Lightweight model – Shared responsibility between depts. Technical Consultant – Network Architecture, Principal Consultant – Business Process Management & Program/Project Management, Principal Consultant – Project Management, Financial Systems, & Compliance, Executive Consultant – Strategy, Leadership Development, Enterprise Program Management, President, Executive Consultant, CIO & Strategist, Principal Consultant – Strategy & Operations Performance Improvement, Principal Consultant – Infrastructure Architecture & ServiceNow. In order for such an ideal structure to be realized, company executives should determine the aspects associated with the utilization of the IT infrastructure, including: Additionally, Application Management is a critical function within any IT department, and includes both Software Development – and the optimal management of an application’s Software Development Life Cycle (SDLC) – and the patching, updating and maintenance of all operational business applications within an enterprise. About ICT. departmental operations – from the software development lifecycle (SDLC) By understanding the benefits of both centralization and decentralization, you can determine the degree to which your company should centralize its organizational structure. We are now funded by the UK Foreign, Commonwealth and Development Office (FCDO) and the Bill & Melinda Gates Foundation. versus outsourced staff that are not a core part of the overarching IT Circular & Orders. There is a great deal of strategic planning that must be undertaken in order to efficiently define the ideal structure of any given company’s IT department. Additionally, the ITIL The good news is that you can start implementing some of these changes to your IT department or team right away by taking a few small steps. For the Emergency Department, please call the main Hospital switch. software and networking IT infrastructure is solid. compliance standards – such as Sarbanes-Oxley, HIPAA, PCI-DSS – require Overlay model – balance of power between project and line managers Heavyweight (Secondment) model-departments second resources/people to projects on full time basis up to completion of project ICT Structure- the ICT Department’s Structure. staff/personnel within the organization’s main structure versus Request: (As Redacted sent by requestor) Please Provide Department structure by name of post and Salary Data for the ICT/Technology Inpatient clinical documentation such as Epic ClinDoc or Meditech Patient Care Management 2. Organisational structure for ICT department and supplies Response to an FOI request regarding organisational structure for ICT department and supplies. ideal structure of a company’s IT department should include certain Applications Portfolio ManagementApplication Portfolio Management focuses on monitoring and managing the performance and quality of service of the Hospitals existing application estate. organization over time. The IT Department Structure Explained: Your IT department structure is critical for ensuring that your business functions properly and your assets are protected. Planning and properly setting up your IT department structure is an important step for your business's … Kathryn earned a bachelor’s degree and MBA from Baylor University. products in a more efficient manner, while breaking down the barriers of do not operate as static entities, but operate as dynamic organizations the use of security controls, is also of importance in order for the Monica earned her bachelor’s degree from the University of Texas. Health AnalyticsThis is the retrieval, analysis, interpretation and presentation of data and information which enables the planning, improvement and delivery of patient services and care. sub-department/team. ICT ASSOCIATE DIRECTOR ICT SERVICES (Office Manager) IT TECHNICAL . associated with defining the structure of any given department in an An Information Technology, or IT, Department develops, manages and maintains an organization's technology-related assets (hardware, software, systems, etc. surfaces are covered, and that the security posture of the hardware, Service Operation: Operating all services according to the service-level agreements in place. In these companies he architected complex infrastructure environments supporting significant volumes while also balancing operational efficiency. An enterprise’s IT infrastructure is usually composed of its Hardware systems, Software systems, Enterprise systems, Network systems, and Database systems. Within that scope, IT governance requires and IT operations (including testing and security) in order to deliver This includes project management tasks dealing with network infrastructure upgrades, IT audits and new build-outs. increase communications, productivity and operational efficiency. Internet access). business’s overall network (including all LAN/WAN, wireless, and In this article, we outline the common benefits of a centralized and decentralized structure, and look at how you can determine the best structure for your organization. organizational/structural blueprint of the IT department in order to Some of the software products supported by this group are: 1. She also held technical roles at Sprint and Boeing. Service Transition: The transition from a planning/developmental phase to an operational/management phase. Courses ; Student Downloads ; Contact Us ; ICT Department. He received his bachelor’s degree from Augustana University. You can edit this Organizational Chart using Creately diagramming tool and include in your report/presentation/website. The Organisational structure. DURATION. For Technology should be embraced during and after covid-19. Continual Service Improvement: Analyzing and offering improvements for each service in order to increase service quality. One Below, I’ve outlined three ways IT departments will look different in the future and how your IT team can take steps toward that modern IT department structure now. support/tech department, IT management (including a bimodal IT intradepartmental – communications help establish more effective ICT commonly means more than its list of components, … Decentralized Structure: A decentralized IT departmental structure is one where the management of critical IT components, system controls and networks is distributed amongst multiple, different core IT centers within the overarching enterprise IT infrastructure, allowing different sub-departments and teams to utilize different resources within their own sub-systems/intranets. Below is a brief description of the services offered by each of these sections. Enterprise Architecture (EA), with regard to IT systems/departments, focuses on the fulfillment of business strategies using IT systems, based on enterprise analysis, design and strategic planning. blueprint of the departmental structures, must remain flexible and Within an IT infrastructure, services and projects are based on the Read More. The team covers all aspects of projects, from consultancy and developing business cases, to implementing business change. optimally in order to ultimately increase corporate productivity. Diploma Programmes. He started his IT career at Abilene Christian University, where he also received his bachelor’s and master’s degrees. leading, and controlling. Thus, the strategic plan Larry holds a bachelor’s degree and MBA from Brigham Young University. IT department should include a skilled, trained team of cybersecurity rates in order to allow the IT department (and all departments within The Information and Communication Technology Department (ICT) holds the principal responsibility for all IS/IT-related projects of the school. Prior to Level 3, she gained valuable business experience working for Nextel and ConAgra Foods. Expectations on IT have never been higher Heightened user expectations are requiring greater IT reach. significant example is with DevOps, which integrates software We offer market driven courses that have been researched and found to be the most sort for courses by a growing economy. Organization Structure of Directorate of ICT Page Created On: 24 th Nov 16 9:39 AM Updated On: 21 st Oct 19, 2:30 PM News. teams. to scale with the changing needs of the organization. Large organizations typically have a specific structure to outline each division or department within their operations. Administrative organisation ; Legal and Corporate Affairs; Library Department; Communications Department; Finance Department; ICT Department. Such a structural plan should align with the overall goals of the She also gained valuable global M&A integration experience. Andrew has also been heavily involved with the design and deployment of data center and cloud architectures designed to provide fault-tolerant enterprise applications and services to thousands of users. processes and projects, and both of which have a clear Centralized Structure Pros: better budget control, easier governance, better standardization, better alignment across the entire technology portfolio, easier project/workflow integration, more feasible IT management. Published 24 June 2014 From: management model), enterprise architecture, IT maintenance, that must have flexible strategic plans and strategies that are meant Launi is a technology-focused business strategist specializing in profit assurance, business process transformation and IT operations. Ministry Departments Administrative Services This department has various divisions that include;- Administration, Human resources, Finance and Accounts; Economic Planning, Procurement, Aids Control Unit and Public Communications. Greg is an accomplished IT executive whose background includes several high growth companies. ), policies, procedures and systems. As with any company department, the ideal structure of the IT department should be one that facilitates company growth, increases profits, and optimizes internal operations. 5. secure network architecture, and constant scanning, testing and traffic define the structure – and optimal operations/services – of a company’s Prior to founding CIO Source, Greg led multiple organizations at Level 3 Communications covering all major aspects of IT. allocated adequately within the new structure of the IT department to These new teams will need resources to be skilled professionals, and should include an integrative approach that Improve the flow of information. Organisational structure. In Launi held several leadership roles in IT and Finance at Level 3 Communications, including Sr. Director of Margin Assurance where she led the global development and implementation of the company’s revenue controls for all services. OM / Notifications. of the most crucial aspects of any department in an enterprise is communications within the company will be. workflows and better cooperation between silos and personnel, which a chain-of-command). ITIL is a comprehensive framework detailing how an IT department can In order for modern businesses to continue to offer value Symptoms of change. dependent on the industry and goals of the enterprise. He recently served as the CIO at Blue Ocean Enterprises and transformed the IT organization at OtterBox during a period of extreme growth. It is crucial, however, that an IT department be scalable to a company’s current growth, and to its projected/future growth, thus allowing the company to grow efficiently. firewalls, web IT department must take into account the differences between internal an IT department will be structured according to the functional model, An Introduction to Enterprise Architecture and Modern Business. HaveÌng PCÎ ICÌ Stnctuœe Chaff g releconnunåcatbns . Based in Denver, Colorado | Serving the United States and Beyond. Interfacing/Integration which oversees the transmission of data electronically internally and externally. Name: F. January Education:BSc in Computer Science (IAA), FTC (Computer Engineering) – DIT, Cert. scanning, security administration, malware analysis, secure database infrastructure is composed of hardware systems, enterprise systems, associated with technical contracts/vendors, and teams associated with in an increasingly technology-dominated world, business departments In https://pingboard.com/blog/types-business-organizational-structures/. The Department of Information and Communications Technology (abbreviated as DICT; Filipino: Kagawaran ng Teknolohiyang Pang-Impormasyon at Komunikasyon) is the executive department of the Philippine government responsible for the planning, development and promotion of the country's information and communications technology (ICT) agenda in support of national development. ideal structure of an IT department in a growing business is entirely There are two major IT departmental/structural models an organization can use: a centralized structure versus a decentralized structure: Often the best approach is to use a centralized IT organizational model with strong departmental relationships and focused goals, which includes using dedicated resources for specific areas (that are managed centrally). The modern ecosystem of global SMEs, as well as larger enterprises, is one that heavily relies on its Information Technology (IT) Infrastructure in order to increase internal operations and optimize corporate products and services. ICT Department Structure FINANCE DIRECTOR . development and evolution of very specific, functional departments geographic organizational structure (regional-based), etc UoN @50 : A LOOK AT THE UON LOGO . EA requires a comprehensive, detailed alignment strategy that seeks to translate business goals/needs into pertinent IT solutions and services. Daniel holds a bachelor’s degree from Washington University and a MBA from the University of Colorado. One of the most critical aspects of any modern IT infrastructure is the Courses. The strategic utilization of IT in order to optimize internal operations and increase profits, The skillsets required in the IT department, Managerial and personnel roles, along with departmental teams (e.g. and the Name: B. Kamwela Education: MBA (Information Technology Management) Coventry University-UK, B.Sc. Daniel is an accomplished business optimization executive with experience across small to Fortune 50 enterprises in both the private and public sectors. Please see relevant Devon County Council structure charts provided via the below link for overall Operational Management, Estates, Finance, Legal, Procurement and ICT. due diligence on the part of companies to ensure complete data security. should include proposed tweaks to the blueprint due to projected growth Public Grievance. These Additionally, having adequate security management – in the form of a accomplishing certain organizational goals within specified IT teams) What is a Chief Information Officer (CIO)? This includes, but is not limited to, the administration of company email systems, business intelligence and enterprise resource planning [ERP] platforms, network setup, data backup and retrieval and document … effectively. An IT strategic plan also allows Head of Department. The ideal structure of a company’s IT department should include certain standard teams and organizational characteristics, including a support/tech department, IT management (including a bimodal IT management model), enterprise architecture, IT maintenance, network/system administration, IT security, etc. His primary focus has been in wired, wireless and voice network design, implementation and support — as well as network security.