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If you want to resolve a problem by email, you can reach the Blade HQ customer service department at questions@bladehq.com. Claim your listing for free to respond to reviews, update your profile and manage your listing. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. That is apparently too difficult. They also have done little to expand their customer service department, and are still using the same inventory system that was outdated back when I worked there in 2012. When you spend $600 on a knife you expect them to send the right knife. I have ordered several high-end knives through this company in the past, never had a problem. Blade HQ uses cookies to provide you a better user experience. Happy so far. This is a story of the oldest pocket knife manufacturer in the world. As a Utah based company, they have forgotten that it was Utahn's that helped them get their start. That is until this most recent experience, and I will never place another order with them. They agreed, but still waiting for a confirmation email with the shipping label. And have to go to my bank asking for my money back explaining I was scammed on a illegitimate site. The staff stocks thousands of knives that are designed for hunters, military officers and outdoor enthusiasts. Glassdoor gives you an inside look at what it's like to work at Blade HQ, including salaries, reviews, office photos, and more. Verified Purchase. 3 day shipping to connecticut with 4 day shipping isn't that shabby. FREE Shipping on orders over $25 shipped by Amazon. For everyone saying their awful and don't respond maybe if you guys stopped being a bunch of scum and actually messaged them with respect instead of freaking out when they don't reply in a day they'd help. But, if you're looking to cut your teeth in a position straight out of college, this is a great option for you. Anyways, I try to call customer service but they say they aren't taking phone calls due to COVID. I asked why. Took a chance on it, and it showed up 2 days earlier than expected. We use cookies for analytics, personalization, and ads. The Blade HQ customer support telephone number is 1-888-257-3347. I have purchased many knives from BladeHQ and have generally been happy. They sell but don't stand behind their product. 10 Blade HQ reviews. This kind of oversight is difficult to overlook however. Only 8 left in stock - order soon. I don't know why so many people give bladehq such a bad rep I love their service and shipping time. Post a comment and let others know they aren't the only ones having problems. Blade hq is sweet ordered off them as a kid and came back and business looks booming. Not easy, contacted customer service had no response in 2 business days. Just want to update my review of Blade HQ, the customer service gave me credit and replaced the knife with a new knife. | Welcome to www.BladeHQ.com. Poor poor poor customer service! Blade HQ uses cookies to provide you a better user experience. Knives . Can i order a para 3 off blade hq and have it shipped to canada? One time limited collectors run, get yours before they're gone! Bladehq is top of its class. I ordered from BladeHQ, and it was great. Service 7. This was the last in multiple negative experiences BladeHQ has manufactured by not taking steps to actually improve customer experiences. Got here on time, and I got free stuff on the side (of course I spent money), but anyways it is a good web and they have good deals. It pisses me of that the competition stoops to writing fake reviews in an attempt to cast aspersions on the consummate mecca of cutting tools that is BladeHQ. Had to take it the whole way with bank dispute etc... avoid at all costs. Great site if you like to waste your time on a work day. This is a dealer that is owned and staffed by real enthusiasts. The knife I ordered arrived on time in great condition. Disappointing customer service and quality control. I started a chat on the website. If you suspect your ISP is blocking bladehq.com. BladeHQ ranks 25th among Knives sites. Terrible customer service, flagged my purchase as fraudulent, then refused to answer the phone to clear it up. Literally try finding better knife deals anywhere I dare you. Wouldn't even give me site credit told me I had to deal with the manufacturer. This episode of Week One Wednesday is all about fixed blade knives. BladeHQ ranks 24th among Knives sites. Blade HQ Knife Care Bundle | TUF-Glide Pen Lubricrant Applicator, Rust Prevention, 2 Polishing Cloth, Blue Thredlocker. I purchased a knife from them, that was one of their site specific items. You can't go wrong with 'em. Anyway I ordered a couple of Kershaw knives and they came in perfect vary fast and in perfect condition! The lower the response time, the better. Knives . Based on experience and testing, M4 steel may outperform blade steels such as M390 and S90V in terms of edge retention and M4 is in a completely different league in terms of toughness. Blade HQ is a knife store that sells knives to consumers. Ordered three knives and was suppose to receive a free multi tool. Call credit card to resolve. Learn how to stay safe during COVID-19 in our new guide: There are plenty of reputable dealers who offer outstanding shipping and, Their customer service was notch, the order went smoothly and I received the. All content is posted anonymously by employees working at Blade HQ. Learn how to stay safe during COVID-19 in our new guide: Total BS! Are they selling used/returned knives as new? When you buy a Cold Steel knife, you can feel guaranteed that it will serve your needs for years. 10 Pair HQ Prop DP 5x4.3x3 V1S Tri-Blade 3 Blade Propellers Props for FPV Racing Orange. Top. Spent about 400$ on multiple knives even spent exra on 2 day shipping... and its been about 10 days now and they still hevent even shipped my knives and when i e-mailed them asking about my order they dont respond... To find more information about reviews and trust on Sitejabber.com please visit. FREE Shipping. Perfect shave her head replacements. Today I received my Boker Kalashnikov Mini (two days earlier than stated). Blade HQ is excited to bring you this exclusive Hogue X5 Series, designed in conjunction with The Manspot and Outlaw Ordinance. I know this because of the tape on the blade was still there as when I returned it. Great people, great customer service, great selection, great pricing, fast shipping. BladeHQ has a consumer rating of 2.71 stars from 46 reviews indicating that most customers are generally dissatisfied with their purchases. BladeHQ has been a stand up company for Me! Blade HQ and BladePlay are AAA+++. Shop hundreds of quality knives from top brands that include Spyderco and Benchmade. Go back to filtering menu This is the Blade HQ company profile. By using this site, you accept our use of cookies. Received wrong knife in open box with cut seal and when shipped back "unused condition" for refund did not get it in full. It sells durable, high quality blades for all occasions, from foldable lock-blades, to automatics, fixed blades, and butterfly blades. I think these negative reviews are competitors! Brand new knife and the fit and finish and action are perfect. 5 stars. Was on hold for an hour without ever speaking to anyone. The above graph reflects the response times collected for bladehq.com. Ya'. I wrote to complain about the shipping to Blade HQ and they told me my problem is with the USPS and I … In the event they send the wrong knife you would expect them to correct the mistake and send the right knife. I must not have responded fast enough because the person closed the chat. If you order from them, hope you don't have to return anything. They lied to me about fulfilling an order. Order process was very smooth, shipping was quick and even though the site said you no longer get the sheath with this knife, they included one with my order. Share your voice on ResellerRatings.com Built to withstand hurricane-force winds, the blades can’t easily be crushed, recycled or repurposed. I wouldn't order from them at all. A free inside look at company reviews and salaries posted anonymously by employees. All in all awesome website and customer service. Take it to the Mfg. ASZLBYM VBMT331 / VBMT160404-HQ US735 CNC Lathe Indexable Carbide Turning Insert Cutting Blade for VBMT Turning Tool Holder, Multilayer Coated, … Haven't had any issues from this site. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. At times this obliges us to decline engraving requests that … If I've ever had an issue (only 2 so far) its taken care of that day. Blade HQ has a great culture and a fun work environment. No explanation, no email, no track in their web side. BladeHQ is the gold standard knife distributer. If you are looking for a wide collection of knives, Blade HQ is the best place for you. Very happy with the customer service at BladeHQ. Stay safe with our COVID-19 guide. Emailed and was told that multi tool couldn't be shipped to Canada and they didn't have anymore anyways.

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