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comcast end of life list

I hope you can offer some insight. 700 D-….6 up. Waiting for ASAP response ! From adoption assistance, childcare resources, pet insurance and more, Comcast supports you at all life stages. Downsides to a separate modem would be needing to plug in an additional device to the wall and to the modem. I stopped getting a signal from Comcast. so not the lines. Thus approx .75 per channel? Early termination fees. TL-PS110P TL-PS110U TL-WPS510U TL-PS310U. I’m a bit lost, in trying to determine which modem & router will best suit my needs. Description; A review of current research about the subject: how to live a long and productive life on this planet. When the supervisor hasn’t got a clue there is not much more you can expect than disaster. At that point I told her to remove ALL the Comcast DVR’s in the house and cancel my TV service. You may even have access to a YouTube video to show WiFi setup for your device if words are not as easy to follow. But it’s not like I’ve needed any service from them in quite some time. Update: Comcast says the end of life (EOL) event was not related to Matt’s chat with the CSR. If you haven’t read the Intel Puma 6 Modem List Chipset Defects page yet, you should. You really need to upgrade your equipment. Then about 14 months ago I bought a Motorola MT7711 and saved on the monthly modem rental. Only supported devices will appear. The last tech they sent out to fix a pixelation issue on one of my televisions actually told me that my signal was “too strong” and that she needed to install an amplifier to “reduce” the signal strength. Your current modem should be providing faster speeds than what you are receiving. Review will be evidence based pointing out scientific consensus in controversial … 150Mbps internet service came back in a new mode. What modem and wifi router combination device would you recommend for Xfinity’s “Performance Starter (25)” offering? ... everything from caregiver burnout to tackling tough conversations about a range of issues from paying for care to end-of-life wishes. Unfortunately with COVID affecting manufacturing (low inventory levels), the best choice for your situation would be the NETGEAR CM500V. The only true way to fix a bad Intel Puma chipset modem is to buy a non-Puma chipset modem. Services offered in Comcast’s bundles may not be available in your area. The following FAQ may answer your queries that are related to NortonLifeLock subscription that is offered by Comcast. Compatible with cable internet plans up to 300Mbps* Compatible with major cable ISPs, including XFINITY from Comcast, Cox Communications, Spectrum and more. no idea. I was stunned already at that point, but there was more to come. I am buying a new vizio tv that claims to have internet capability. A used modem is not recommended since it may be still registered in the previous user’s ISP account. I’ve been a Comcast/Xfinity customer for more than 20 years. You people are either stupid or just flat lying to me and others. Nationally, Comcast began to deploy its speedier DOCSIS 3.1 internet plans starting with 15 cities in 2017, with plans to reach all 39 states they service by the end of 2018. Like Tina, I am not very tech savvy. Sorry, Prasad, there is currently no device that is approved by Comcast that does Modem/Router/Voice 3-in-1 with 1000 Mbps speed. (I am sorry not to be more knowledgeable or facile with my techno-words.) Comcast XFINITY serves the following areas: AlabamaArizonaArkansasCaliforniaColoradoConnecticutDelawareFloridaGeorgiaIllinoisIndianaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriNew HampshireNew JerseyNew MexicoOhioOregonPennsylvaniaSouth CarolinaTennesseeTexasUtahVermontVirginiaWashingtonWashington DCWest VirginiaWisconsin. B) On their website, Comcast/Xfinity does not list one single modem with VOIP that is compatible with 1 gig internet speed. I’m tired of the $240 a month bill. Bad modem files not provisioned correctly? I’ve read several of the comments and still have a couple of questions. Yes, if you want WiFi, you will need either a stand-alone router and DOCSIS 3.1 modem or a combo DOCSIS 3.1 modem and router device (a couple of options are NETGEAR C7800 or NETGEAR CAX80). If you don’t have a computer or other devices, WiFi is not needed. I am also highly technical and know more than ANY tech they can send out or put on the phone. It might be time for an upgrade. If you are using the Linksys CM3024 the Intel Puma chipset is a major problem and will likely limit your performance for internet connectivity. Clip both coupons on those product pages to get the sale prices. 5 Replies 944 Views 5 Replies 944 Views calls to landline+cellphone cut off after 1 ring by megznh on ‎11-25-2020 02:20 PM. Forum discussion: Mod Note: Original Topic Title: Why is the SB6120 end-of-life, but the 6121 not? Thanks! If you look at the product box in the link below, it states that the SVG2482AC is approved for XFINITY service. You could try a faster modem listed above, but something is not right with your service. Thanks for the feedback, Mike. Great site! What do you know, the node I was on at on one of their terminals was faulty. so now I’m getting frustrated. So rep 2 argues with me for about 15 mins, pushes some files and bam. I also need the voice model. 2) Will that reduction really matter? ISP Compatibility List. She held up a splitter that clearly was the standard one input/two outputs splitter which was marked that the outputs attenuated the signal -3..5db each. That really needs to happen first before several generations of DOCSIS 3.1 modems pile up. Well, I guess what I Googled it myself and found https://www.xfinity.com/support/devices/#unauth, just enter your address or zip code and select a download speed. Then today I called to complain about our internet issues again, the “tech” I spoke to on the phone claimed he could see my modem but started to tell me that the problem was likely my modem because it was rated for 684 mbps and I had 1 gig speed. They say it’s not approved, but it’s listed a on their site and it was recommended when I bought it and it’s got their logo on the box, however most of their specs don’t match anything close to what manufacture lists. But I’m having a really hard time thinking that a modem that’s listed into triple digits up (“240 Mbps up” via Linksys, yes I know you never hit close to the max), is maxed at “6”? What??? For those that want to see the drastic difference in download and upload speeds, you can view this Comcast speed chart. Thanks. Officially supported DOCSIS 3.1 modems for Comcast XFINITY today are: ARRIS SB8200 Motorola MB8600 NETGEAR C7800 NETGEAR CM1000. I’ve just been informed by Comcast (6/9/20) that the Netgear CM500 is not supported, and they won’t try to connect to one. You should definitely disconnect the router and hardwire your modem to the computer to see if that improves the performance of Zoom (your router may be causing the issue). Personally I never wanted this one to start with, but this was the model they recommended barely a year ago. I purchased a roku streaming stick + and changed my Xfinity to Internet only, at 100 Mbps which is way more than I need. Ok thank you for the FAST reply. Some of you that are not technical may not understand this, but what she said and her supervisor agreed with is about the same as saying gas makes your car stop and an empty tank will get you further down the road. I asked to have my speed upgraded to gigabit tier. On the Xfinity CM3024 description page. The point is, I’m not getting any consistent or valid info from anyone at Comcast. I sometimes use the hotspot instead of my home network. But I hoped someone may have some insight to this. That is all you need to get your Roku up and running at not too steep of a price. So, it will be close to 1000 Mbps. Sure enough, it doesn’t show up on their “MyDevices” page where compatible modems are listed. Click here to jump to the full Comcast XFINITY approved modem list. I hooked it up then called Xfinity to activate it since I couldn’t figure out how to activate it online following the manual. And if I want to be able to have wifi in my apartment, will I also need a router? I’m interested in upgrading to DOCSIS 3.1 (especially since Comcast nearly bricked my DOCSIS 3.0 in April via some “upgrade” to gig, which required us to spend an hour with tech support to partially fix the problems it caused), but if a new gen of 3.1 modems is likely to be released soon, I’d rather wait. I have ordered a USB-ethernet adaptor so I can try a direct wired connection to the modem. Not questioning the downstream, Frankly I don’t really need that much anyway. Since you have tested with Speedtest that you are actually getting the speed you are paying for, it may not be your equipment that is causing issues. I will appreciate your assistance, in directing me. In the future, try to only buy non-Intel Puma chipset devices (avoid modems listed on ApprovedModemList.com with a black diamond ♦ next to the modem model number – do not buy). I have a question you can perhaps help me with. The router is fine and is not part of the issue. I have a Motorola SURFboard SB6120 purchased in 2011 and a CISCO Linksys EA4500 router, connected to my computer (a fast, recent model HP laptop) via WiFi. Keep in mind, most people don’t have access to gigabit speeds (expect that to take a few years to achieve). Yes, you just plug in the router to the modem (not difficult). If the product isn't listed, it might not be supported by Comcast. Me again… Obviously the internet has worked great over the past year+ without the issues that we have experienced only recently, so that leads me to believe the tech with whom I spoke today was dead wrong about my modem. Thanks! It took months, and I actually went to xDSL service for awhile, but eventually I was lured back by the high cable speeds. Sorry, Kenneth, you might be confused. I did not get another service and I am saving $2000/year. ARRIS SURFboard SB6141 End Of Life. I am coming from Frontier and a speed test just performed on my computer shows: Download is 24.9MBPS and upload is 1.9MBPS LOL 3) If I do go with a seperate router as you mention above, are there any down sides? 1. I am glad I found this page and hope that you can help. One day while on the phone with Comcast/Xfinity they told me they can upgrade my internet speed to 1Gig with my package for free. how can be tech limit at 6? Well answer me this ! You should definitely disconnect the router and hardwire your modem to the computer to see if that improves the performance of Zoom (your router may be causing the issue). You could try swapping out any cable splitters you are using. For a triple play I was hoping to use the router and just add on a cable modem. Adding more and wider columns would make it difficult to read the tables on such small screens. You really need a new device. Cisco ServiceGrid. The point here is do not take what the Comcast/Xfinity representative you spoke with as the last word. End of Life/End of Service for DOCSIS Modem? Thank you. Eliminate the monthly rental fee that your ISP charges you by purchasing your own modem. HE AGREED! Alexa Compatibility List. I purchased the Arris model SVG2482AC as it is listed in the above reference as one of the approved modems. Both have voice and WiFi included all in one device. It’s honestly worked great for gaming, streaming and everything I’ve thrown at it so far. Your option is to get a DOCSIS 3.1 modem with voice to get the speed you require and then buy a separate stand-alone router. cat6, gigabit Ethernet port, etc. Unbelievable…I came to this site a few weeks ago to find a modem/router combo for my mom. So I just upgraded to 100 Mbps service. Purchase a NETGEAR CM500 Cable Modem ($56.10 on Amazon) and a TP-Link Archer A7 Router ($50 on Amazon). The problem with ANY COMPANY is when you talk to a customer rep, you’ll get one answer you may not like. So, what’s going here? The * symbol indicates DOCSIS 3.1 next to the modem model #. I can assure you that Comcast technicians and engineers are roughly 95% useless. If you have more than one device you want to connect to the internet, then you would want a WiFi router. Thanks in advance, From there own site. But then get a completely different answer if you call back at a later time to talk to someone else (larger companies are notorious for not having consistent answers from their customer reps). About 5% of the time you will engage with a Comcast employee that knows what they are talking about. Question: Is there a device that does VOIP/WIFI at the 1000Gigs that is currently the special being offered by Comcast triple play promotion? but again, divert blame. To be honest, I don’t even miss Comcast. I’m just trying to find answers, I get that most of these Intel chips suck. You can use another VoIP device with your MT7711 to receive phone service. CNBC. They list the CM500-100NAS and the CM500V, but not the plain old CM500 (actually CM500-1AZNAS is the full model name on the box…). She listed a few modems she claims is popular and recommended those to me to which I refused to write down since it’s not what I asked. I am serious; this has been my experience . The recommendation, Barry, is either wait and see if the CM500V comes back in-stock (when sold by Amazon it is normally priced in the $90 to $100 range; don’t overpay the third-party sellers that have a price premium on the product) or the Motorola MT7711 is your next best and cheapest option. I plan to get xfinity internet-only at 200mbps. Hope you find this info useful. Customers are also complaining about the quality of my VOIP business phone calls. Then they sent a technician and all he did was verify all the connections were snug. If Comcast told you to buy the ARRIS SVG2482AC, that was a big no no. We are located in Georgia. Please see the End-of-Life Policy for more details. I am looking at various solutions for me. The 14-episode series of 30-minute programs presents expert interviews on everything you need to know about funeral planning before there's a … SB6141 Model. Thank you for the reply. 1) How much lower in speed would i need to go in speed to get a 3 in 1? They have thrown out random theories most of which have proven false. The TV series A Good Goodbye: Funeral Planning for Those Who Don't Plan to Die returns to Albuquerque's Comcast Cable Channel 27 starting January 5, 2021, at 8:00 p.m. MST. Cisco ACE 4700 Series Application Control Engine Appliances. The Motorola SB6120 is an end-of-life device with Comcast (it is an old modem model). Everything has to be condensed to fit small screens. Four categories (value, WiFi, voice, and DOCSIS 3.1) help to sort the many options for Comcast XFINITY internet services. Hello, I’m with comcast triple bundle and switching to either Internet or internet/phone bundle and dropping TV. I’m new to Xfinity and am planning to pair a modem (possibly Arris SB8200) with the Google Nest Mesh router and points. Some ISPSs do allow the use of more than one modem (connected together with a cable splitter). If the Netgear CM100 is officially supported by Comcast, then why in the master list does it have a red X and not the green box with the check mark? The MT7711 Comcast states will be about 864 Mbps, as well as the C7100V. Read the Cable Modem Buying Guide to help you choose a modem. Again, I will say I have met a couple of smart, knowledgeable techs, but that’s a rarity. I explained to her that an amplifier would increase the signal strength and that if she wanted to reduce the signal she should install a splitter in line. Archer VR900 TD-W8970 TL-MR3040 TL-MR3420 TL-MR3220 TD-W8968 TL-MR3020 TL-WR902AC. For future reference for those reading this, if you deal with ANY COMPANY and they don’t give you the answer you like, talk to someone else at a different time (maybe wait for a shift change) to hopefully get the answer you are looking for in your situation. Non-supported devices won't show up on the site. Will I still be able use the Xfinity (public) wifi hotspot? https://www.amazon.com/dp/B00J65WQHU/ref=emc_b_5_t# It’s not on your list but is on the Xfinity Supported devices page. The actual setting-up the WiFi is where the challenge may lie. This seems awfully weird, but there it is. So i message them again, to which they say it’s not compatible speed wise and it’s defaulting to the next tier down. Your best device would be the MOTOROLA MG7540. Use this site to ensure your device is compatible with the service level that you subscribe to. It is difficult to follow your info here, what device are you currently using? The Cisco Model DPC3939 Wireless Residential Gateway with Digital Voice is now obsolete (past End-of-Life and End-of-Support status).. You can view a listing of available Video offerings that best meet your specific needs. While you are correct, the CM500-1AZNAS is not listed as approved for Comcast, it should be the same modem as the CM500-100NAS. I called Comcast and they said they could not see my modem from their end. Hopefully, you can work it out with Comcast, Dave. The ARRIS SB8200 would be an excellent choice for a modem (it really is the only good modem ARRIS has; it does not contain the bad Intel Puma chipset). If a modem is on the master list, then it is approved by the ISP, but it may not have certain features you want (check the purple header at the top of the table). Sorry that Comcast put you through this inconvenience. So, I received the below email from Comcast telling me I need to replace my 'modem', which is currently a Surfboard SB6141, ... Comcast is committed to providing you with the fastest and most reliable in-home WiFi. Thanks. Your device will include a manual or at least online directions for whatever router you choose. As a “non techie” I was coming to the same conclusion but really appreciate the advice. After spending much time I ordered the Motorola MG7315. Maybe they don’t have the right modem file to push? However, after the Rep admitted the other night it was defaulting to a lower speed package, (700 D – 6 U). https://www.newegg.com/zyxel-brg35503-cable-modem/p/N82E16825188005 In the table above, it was listed as just C6300 (same modem). And add the chipset and DOCSIS 3.1 as extra columns. I am looking to do the same as Sarah, so this is quite helpful! The MG7315 device should have been activated for you (or it should be removed from XFINITY’s approved modem list). why? Since COVID-19, I’ve been in lots of Zoom meetings and many are of poor quality video/audio, with warnings of low network bandwidth. A firmware upgrade today may temporarily fix a certain issue, but a later firmware update may introduce new problems. Very informative but was hoping someone could give me some guidance. Talking to another Comcast rep may be helpful, since you don’t always get the same answer from a large company like Comcast. Can you recommend the product? Looking to buy Motorola MT7711 but my question is if I decided to use another VOIP provider (ie Ooma, Voiply, etc) other than Comcast later on can I still use this Motorola device. The red X and green check boxes refer to VoIP and WiFi capabilities. Yes, 1000 Mbps downloading something would be a bit faster, but having over 800 Mbps will be a MASSIVE improvement for you. TC-W7960 Archer CR500 TC-7620 TC-7610 Archer CR700 TC7650 CR1900. You will still be able to use the Motorola MT7711. Absolutely, Didi. ISPs will state they support Intel Puma chipset modems, but if there are connection issues, there is only so much an ISP can do. but as I previous mentioned, I thankfully haven’t had them yet. However, since I get the expected results in speedtest, I don’t expect speed to change; don’t know if there is any other intermittent connectivity or such that might be causing an issue. In the list above, I have found 2 (There is a 3rd one but it has the Diamond indicating the chip isssue), Motorola MT7711 24×8 1 Gbps ✅ ✅ (Amazon description only says “This product is approved by Comcast for Xfinity Internet and Voice, and recommended by Comcast for XFINITY Internet service speeds up to 400 Mbps.). Take home messages will be stressed. DOCSIS 3.1 is required for 1 Gig and beyond speeds. =). Comcast, Independence BlueCross’s Quil: Fast-Forward Past Video Content to Home Sensors for Seniors. I’m on round 5 dealing Comcast craziness. so I bring the modem to the local Xfinity store and give em the story. ABC, CBS, NBC, FOX, PBS, and more), … I love the list, but could you either add change the “X” or “check” to “No” or “Yes” or add sorting features? A 960 down 24×8 can’t get faster up then 6? "Strike three: Comcast can add Fox to list of huge acquisitions it’s failed to close," Accessed May 6, 2020. There is absolutely nothing wrong with my ARRIS SURFboard SB6141, but today after an another Comcast outage in my area, my Blast! “all Comcast-certified devices on this site will support all Comcast Internet plan upload speeds.”. I am attempting to drop everything but internet, and do HuLu live TV. The NETGEAR CM500V is currently $87. In the XFINITY approved modem list, the SB8200 is actually listed in the 5th row (the table is alphabetical based on the number of letters, so SB models get listed before SBG models). She balked and then went out to her work van. Most TVs are smart TVs (they can connect to the internet). Correct, Tucker, the ARRIS SB8200 contains the safe Broadcom chipset; the ARRIS SBG8300 contains the bad Intel Puma chipset. You could ask why your modem box has an XFINITY logo on it if they won’t activate it. I live in Daly City CA, if that matters. If you need more advanced options for WiFi, check out the Best Wireless Routers page. Search for the specific retail device brand or model that you're considering purchasing. You will need a separate router if needed. Please help. But, you may just be in a region where Comcast won’t activate the NETGEAR CM500 unfortunately. Everything was working fine for over a year. the ones that are less then 20ft to the pole outside and only 4 years old. If I purchase this modem/router combination, will I still be able to access Comcast’s xFi Gateway features and hotspots? I have even had 2nd and 3rd level engineers out to my house to troubleshoot an issue and they were pathetic and never fixed the problem. View the numerous Comcast XFINITY approved modems, but it is easier to look at the list below for the top recommended modems. Since then, all has been good. Here is the xFi gateway page if you want to lease the gateway. Another reason to hate Covid, hopefully t comes back in stock. Either Comcast lied to you or you may be in an area that is slower to certify devices for your local network. But since you would be jumping from 25 Mbps up to around 850 Mbps, that massive jump will feel like “enough” speed. If they don’t give you the answer you are looking for, it might be time to upgrade your modem (especially since you are paying for speed you can’t achieve with the Motorola MT7711). You keep telling me my ARRIS svg2482ac 1750G, is not compatible with your system ! Comcast introduces Xfinity Signature Support, a 24/7 end-to-end technical support and equipment protection program for the growing number of home electronics devices. The package provides you with over 10 channels, including local broadcast stations (i.e. Unfortunately, Amordor, xFi is only available with a leased xFi gateway from Comcast. I had better up speeds 15 years ago with a docsis 1. This would effectively reduce the signal by half, but she argued that the splitter would “increase” the signal and that she needed to reduce the signal strength with an amplifier. You should contact Comcast directly or visit a local service center to hopefully help resolve your issue. You can go with the Motorola MT7711 or the NETGEAR C7100V. I am not very tech savvy, I therefore ask that you be as direct as possible, with somewhat simplified information. 3G/4G Compatibility List. Yes. Is the MT7711 my best way to go or am I missing something where I can add a reasonably priced modem only that has a telephone port? I’m not sure if this one contains the intel puma chipset defect; I couldn’t find a straight answer online. Our Paid Parental Leave provides 12 weeks off for a primary caregiver (with a phase back to work option) and 2 weeks off for a non-primary caregiver. The same with the ‘Best Modem Value’ Netgear CM500 which also has a red X. I see that you show the SB6120 removed from your list in Jan. 2019; and when I look at the Xfinity list of approved modems, it shows mine as “unsupported” though it says it is compatible with my 100 Mbps service. The comments and still have a couple of smart, knowledgeable techs, with! Engine readability down 24×8 can ’ t activate it know anything about the subject: how to live long... Like I ’ m not being told actual setting-up the WiFi is not compatible with 1 service! 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Supervisor if she could point me to an official list of all currently approved cable and! Have some insight to this website are on mobile at least you got about one of. Be removed from XFINITY ’ s not on your list if it is listed in their system which they. Xfinity approved modem list chipset Defects page yet, you will still able... Absolutely nothing wrong with my ARRIS SURFboard SB6141, but Comcast will probably you... Purchasing your own modem ; if anything, it will eventually stop working with Comcast ( is. Than any tech they can upgrade my internet speed to get the sale prices them in quite time. 1000 D – 40 U Gig and beyond speeds and yes, you may have! That really needs to happen first before several generations of DOCSIS 3.1 ) help to sort the many for. Wo n't show up on the XFINITY approved modem list chipset Defects page yet, you ll... Upgrade today may temporarily fix a bad Intel Puma chipset take effect within hour…... If there might be another modem a customer rep, you may be registered. 1200 D – 35 U not improved ; if anything, it states the... Capable speed and is not much more you can combine that with a budget like...

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